At zerynthalvio, we collect information that helps us provide better financial education services. We believe in transparency about what data we gather and why.

We only collect information that directly supports your learning journey or helps us meet legal requirements under Canadian privacy laws. You can always request details about what specific information we have about you.

Your information serves specific purposes that benefit your educational experience:

• Delivering course content and tracking your learning progress
• Sending important updates about courses, schedules, and educational opportunities
• Providing technical support and answering your questions
• Improving our courses based on student feedback and learning patterns
• Ensuring platform security and preventing unauthorized access
• Meeting Canadian legal requirements for educational service providers

Marketing communications are always optional. We'll ask for your consent before sending promotional emails, and you can unsubscribe at any time through the links in our emails or by contacting us directly.

We work with carefully selected service providers to deliver our educational platform. Here's who might access your information and why:

All third-party providers must sign agreements that require them to protect your information with the same standards we maintain. They can only use your data for the specific services they provide to us.

We may disclose information if required by Canadian law, court orders, or to protect the safety and rights of our students and staff. In such cases, we'll notify you unless legally prohibited from doing so.

Under Canadian privacy legislation, including PIPEDA, you have significant control over your personal information:

To exercise these rights, contact our privacy team at info@zerynthalvio.com. We'll respond within 30 days and verify your identity before processing requests. Some information may need to be retained for legal or educational record-keeping purposes even after account deletion.

We take data security seriously and implement multiple layers of protection for your information:

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls that limit staff access to information needed for their roles
• Secure hosting infrastructure with Canadian data centers
• Regular backups with encrypted storage to prevent data loss
• Employee training on privacy and security best practices

We monitor our systems continuously for suspicious activity and have incident response procedures in place. If a data breach occurs that might affect your information, we'll notify you and relevant authorities as required by Canadian law.

While we implement strong security measures, no system is completely immune to threats. We recommend using strong, unique passwords for your account and enabling two-factor authentication when available.

We keep your information only as long as necessary to provide services or meet legal requirements:

When you close your account, we immediately stop using your information for marketing and optional services. Educational transcripts and certificates remain available for verification purposes, as required by educational standards in Canada.

Some information may be retained in anonymized form for research and platform improvement. This aggregated data cannot be linked back to individual users and helps us develop better educational content.

We primarily store and process your information within Canada. However, some of our service providers may operate from other countries with strong privacy protections.

When information is transferred outside Canada, we ensure:

• The receiving country has adequate privacy protections or we implement additional safeguards
• Service providers commit to privacy standards equivalent to Canadian requirements
• Data processing agreements include specific protection requirements
• We monitor compliance and can terminate relationships if standards aren't maintained

You have the right to ask about specific countries where your information might be processed and the safeguards in place for those transfers.

Our website uses cookies and similar technologies to provide a better user experience and understand how our platform is used:

You can control most cookies through your browser settings, though disabling essential cookies may affect website functionality. We don't use cookies for advertising or tracking across other websites.

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy best practices. When significant changes occur, we'll notify you through:

• Email notifications to your registered email address
• Prominent notices on our website and learning platform
• In-app notifications when you next log in to your account

Minor updates, such as clarifications or contact information changes, may be posted without additional notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.